Banner Customization

INKY's banners use standard language for consistency, but administrators can customize branding, links, and display behavior.

Written By Matt Sywulak

Last updated 4 months ago

Important: You cannot change core banner warning text globally. INKY's standard language is designed for effectiveness across all customers. You can add supplemental context for specific threat categories.

Banner Display Options

Control how much information appears directly in banners versus behind a "Details" link.

Detail levels:

  • Minimal - Show threat category names only

  • Micro- No threat category information

  • Verbose - Threat Category Name and description

Visual options:

  • Position links inside or outside colored background

  • Add threat level icons (left side)

  • Add custom logo (right side)

  • Use color in Neutral banners to differentiate Internal/Known External from other External senders

Configure in Markup Settings - INKY

Banner Inclusion Controls

Choose which banner types appear for different mail categories.

For Trusted 3rd Party/Internal mail:

  • Include all banners (Neutral, Caution, Danger) - default

  • Suppress Neutral only

  • Suppress Neutral and Caution (not recommended)

For External mail:

  • Include all banners (Neutral, Caution, Danger) - default

  • Suppress Neutral only

  • Suppress Neutral and Caution (not recommended)

Option: Always include "Report This Email" link even when banners are suppressed

Configure in Markup Settings - INKY

Special Message Types

Control how INKY processes meeting requests, calendar invitations, and digitally signed mail to balance security with functionality.

Meeting requests / calendar notifications:

  • Modify all messages (strictest protection)

  • Modify Caution and Danger

  • Only modify Danger-level messages (recommended)

  • Never modify (may miss threats)

Clear-signed mail:

  • Modify all messages (default)

  • Modify Caution and Danger

  • Only modify Danger-level messages

  • Never modify

Note: Modifying clear-signed mail may trigger signature verification warnings in some email clients

Opaque-signed and encrypted mail:

  • Modify all messages (default)

  • Modify Caution and Danger

  • Only modify Danger-level messages

  • Never modify

Note: These messages are wrapped in PKCS#7 containers. Modifications may cause rendering issues in some clients

Configure in Markup Settings - INKY

Language Localization

Set default language for banner text and landing pages (Report This Email, Details, link blocking pages).

  • Supported: 35+ languages

  • How it works: All users are modified to use the language selected

Important: Changing language settings may affect outbound banner removal. Contact support before changing.

Configure in Markup Settings - INKY

Banner Links

Customize clickable links in all banners.

  • Branding link - Change "Protected by INKY" text and URL

  • FAQ link - Modify help link text and URL

Configure in Customizations - INKY

Landing Page Branding

Customize pages users see when reporting emails or confirming link clicks.

  • Logo - Upload organization logo

  • Header text - Add custom messaging

  • Header URL - Link to security resources

Configure in Customizations - INKY

Quick Action Links

Enable one-click reporting buttons directly in banners.

Users report phishing or false positives without leaving their inbox. Reports go to administrators and improve detection.

Configure in User Reporting - INKY 

Review Quick Action Reporting Links - INKY for more information.

Context for Specific Categories

Add custom explanatory text for specific threat detections.

Available for:

  • First-Time Sender

  • Internal Name Spoof

  • Sensitive Content (password, financial, COVID-19)

Configure in Analysis - INKY or Customizations - INKY