Block List Overview

Block List entries force INKY to classify specific senders as spam or phishing, overriding automated threat detection. Use this to permanently block known threats or unwanted senders.

Written By Matt Sywulak

Last updated About 2 months ago

Available in: Both bundles

Three Ways to Block

From a Message

  1. Observations tab > Select message > Block List Actions

  2. Choose Spam Content or Phishing Content

  3. Select email address or domain

From Custom Dashboard

  1. Visualizations > Custom Dashboards > Select your dashboard

  2. Choose message > Select "Do Not Enter" icon

  3. Choose Spam Content or Phishing Content

  4. Select email address or domain

Manual Entry

  1. Admin Center > Block List > Add New Entry Block List - INKY

  2. Select the appropriate category

    1. Spam content (Caution banner and high confidence spam delivery bucket)

    2. Potential Sender Risk (Caution banner and non-spam delivery bucket)

    3. Phishing Content (Danger banner and high confidence phish delivery bucket)

    4. Blocked Sender (deliver to admin quarantine)

    5. Graymail (banner and delivery target based on settings)

  3. Enter email addresses or domains (comma-separated for multiple)

  4. Apply only to messages that fail DMARC authentication (useful for targeting spoofing)

  5. Recommended: Enable Dry Run to preview before committing

Managing Entries

The Block List uses a modern table interface with powerful filtering and bulk operations.

Finding Entries

Use the filter options at the top of the list to narrow down entries:

  • Status filter — Show only Enabled or Disabled entries

  • Result Type filter — Filter by category (Spam, Phishing, Blocked Sender, etc.)

  • User Email filter — Find entries that apply to specific users

Bulk Operations

Select multiple entries to perform bulk actions:

  1. Check the boxes next to entries you want to modify (or use "Select All")

  2. Choose Enable Selected, Disable Selected, or Delete Selected from the actions menu

  3. A progress indicator shows the operation status

Tip: The system automatically skips entries already in the desired state, making bulk operations faster when managing large lists.

Individual Entry Management

Disable entry: Select sender > Disable Selected Entry

View details: Select sender > More Info

Delete entry: Select sender > More Info > Delete

Delivery note: Enable delivery settings to route blocked senders to junk, graymail, or quarantines.