Customize Encryption Portal

Personalize the encryption portal and notification emails to match your organization's branding and security requirements.

Written By Matt Sywulak

Last updated 4 months ago

Access Settings

Navigate: Admin Center → Outbound Protection Settings → Encryption Portal Settings

Portal Settings

Disable Plaintext Replies

Default: Recipients' replies sent to sender's inbox as plaintext

Enable this to:

  • Keep all replies inside encryption portal only

  • Prevent plaintext copies in email

  • Force senders to use portal for viewing replies

Configuration:

  1. Check Disable plaintext replies from the portal

  2. Save

  3. Recipients must now reply through portal

  4. Senders access replies by logging into portal

Use this for maximum security when all communication should remain encrypted.

Hide SSO Login Options

Default: Portal shows Microsoft, Google, and other SSO providers

Enable this to:

  • Show only email-based sign-in (one-time code)

  • Simplify login for external recipients

  • Control authentication methods

Configuration:

  1. Check Hide SSO login options for Encryption Portal

  2. Save

  3. Recipients see only email authentication option

Notification Customization

Customize text in encryption notification emails:

Encrypted Message Header

Default: "Email Encryption" Appears: Top of notification email Use: Your company name or custom branding

Encrypted Message Title

Default: "Encrypted Message Received" Appears: Main title in recipient notifications Use: Custom security message

Encrypted Reply Title

Default: "Encrypted Reply Received" Appears: When sender receives reply notification Use: Match your organization's tone

Read Receipt Title

Default: "Message Viewed" Appears: When recipient opens message (if read receipts enabled) Use: Custom tracking confirmation

Encrypted Sender Notification Subject

Default: "Notification: Encrypted Message" Appears: Subject line of sender's confirmation email Use: Clearer subject for sender awareness

Encrypted Recipient Notification Subject Prepend

Appears: Prepended to original subject in recipient notification Use: Add [SECURE] or [ENCRYPTED] tag automatically

Informational Text

Appears: All encryption notifications Use: Add help desk contact, usage instructions, or trust indicators

Example:

For assistance accessing encrypted messages, contact: IT Support: support@company.com | Phone: (555) 123-4567 This message has been secured using INKY Email Encryption.

Notification Preview

Use the Preview section to see how customizations appear:

  • Select Recipient Notification to preview

  • View formatted email with your changes

  • Adjust text as needed

Customization Tips

  • Leave blank to use defaults - Only change what needs customization

  • Keep it simple - Avoid overwhelming recipients with text

  • Include contact info - Help users who have trouble accessing portal

  • Test before deploying - Send test messages to verify appearance

  • Match brand - Use terminology consistent with your organization

Revert Changes

Click Revert Changes to restore all default text without saving.