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INKY Trial

Your INKY trial: what you get and how long it lasts Getting protected: the nine setup steps Your trial home page Guided walkthroughs in the INKY console Getting more from your trial: the eight tracks What INKY has found: reading your trial results Continuing with INKY after your trial Trial FAQ and troubleshooting

Getting started with INKY

Logging into INKY Getting started with INKY Installing INKY for your organization's own team Installing INKY for a customer organization Understanding INKY Basics INKY Email Security Bundles Platform Setup Guide Monitoring email while in Journal mode Deployment Strategy End-User Rollout Guide

Dashboard Navigation

Command Palette (Cmd+K)Top Navigation Menu Dashboard Overview Switching Teams & Time Ranges Observations Pre-built Reports Using the Threat Center Page Reported Mail

Administration & Hierarchy

Organization Settings & Inheritance Admin Management Audit Log

Email Security

Smart Insights feature guide Phish Fence Explained Phishing Awareness Training Quarantine Features DMARC Monitoring Enable Graymail filtering for Google Workspace Sign-In Events

Outbound Protection and Encryption

Outbound Mail Protection Configure Workflow Rules Set Up Workflow Approvers Email Encryption Setup Customize Encryption Portal Configure Notification Settings OMP Approve & Encrypt OCR in Outbound DLP Scans Outbound FAQ Scope Outbound Protection Rules to External Recipients in Microsoft 365 Account Takeover (ATO) Detection

Platform Integrations

Autotask Ticketing Integration Gradient MSP Integration Integration: KSIEM/SaaS Alerts & INKY

Email Signatures

Overview Getting Started with Email Signatures Profiles & Deployment Strategies Signature Layout Builder Guide Company Information & Call-to-Action Links Logos & Footers Social Media Links User Profile Photos Footers and Disclaimers Advanced Signature Features Update End-User Email Signature Information Troubleshooting Guide Signature Styling & Formatting User Signature Visibility

User Center

Personal Allow List & Block List Email Signatures Graymail Protection Email Encryption How to Open an INKY Encrypted Email

Team Setup & Maintenance

Getting Started Microsoft 365 Google Workspace Offboard and Uninstall a Client Microsoft 365 Groups Migration Group Management

Google Workspace Setup

Getting Started with INKY Google Workspace installation Domain Wide Delegation Group Creation US Data Center: Hosts EU Data Center: Hosts US Data Center: Inbound Gateway EU Data Center: Inbound Gateway US Data Center: SMTP Relay EU Data Center: SMTP Relay Comprehensive Mail Storage Outbound Content Compliance Internal Sending Content Compliance Inbound Content Compliance Internal Receiving Content Compliance Google Groups Content Compliance Quarantine Content Compliance Update API & Check for missing domains Testing & Adding Users Disable Google settings

INKY Billing

Understanding INKY Billing Adjust Billable Users in Microsoft 365 Adjust Billable Users in Google Workspace NFR Licenses for Partners Usage & Billing Dashboard for Partners Usage & Billing Dashboard for Direct Customers

Troubleshooting & Support

Update Your SPF Record for INKY Fix Question Marks and SPF softfail for Non-Google Email Clients INKY Enterprise Applications for Microsoft 365 Run a Message Trace in Microsoft 365 Run an Email Log Search in Google Workspace Bypass INKY Protection for Specific Email in Microsoft 365 "Updates Have Been Paused" During Installation Provide Feedback or Report a Bug Bypass INKY in Google Workspace General Q&A Kaseya Acquisition Phishing simulations Resolving the "Unable to discover the tenant address" error during INKY install "Organization settings customization has been enabled, but this has not yet taken effect" during INKY install Journaling tool is showing duplicate emails after INKY was installed Resolving Google Calendar email bounce errors in INKY Fix Delegated Calendar Invite Issues in Microsoft 365 Resolving Load Body issues Troubleshooting an Inactive INKY Status Users switch to the .onmicrosoft.com domain after an INKY install

Graphus or SaaS Defense to INKY

Import Teams from Graphus and SaaS Defense Disable Graphus Prior to INKY Install Configure BullPhish ID Integration Import Lists from Graphus Migrating from INKY Legacy to Kaseya Platform

Beta

AI Recommendations AI Recommendations: the full catalogue Organization outbound rules and inheritance

Beta

Early access features currently in beta. These features are available to select customers and may change before general availability.

AI Recommendations
AI Recommendations: the full catalogueEvery kind of recommendation AI Recommendations can produce, what has to be true before each appears, and where it lands.
Organization outbound rules and inheritance

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