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True One Click reporting

Email SecurityIntegrationsReporting

Quick Action Reporting Links - INKY
We’ve configured this for customers but it still leads to that browser pop-up and this is the biggest complaint we get from customers and is stated as the #1 reason for a lack of user engagement. Folks want to just select the

appropriate option and have it submit without navigating away from their Outlook app. We recently looked at Trustifi for a HIPAA specific use case and they have it work in that exact manner so I know its definitely possible.

Posted by Sukhjit Singh ·
3 comments

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Comments3

  • Jerome Doane

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    Aug 20

    This also needs to be added Support Outlook's native "Report Phishing" button as an input to INKY (monitor reporting mailbox)

  • Jonathan Rux

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    Jun 24

    Previous tools we’ve used for clients have this exact option and it’s this bit of friction that people complain about all the time, since we’ve started using it.

  • Hubert Oliver

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    Mar 20

    Agreed. We have been getting some complaints about that as well.