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Support Additional Phishing Awareness Training Platforms

MSPs use various phishing awareness and simulation training platforms that need to be recognized by INKY so that simulated phishing emails are not flagged as real threats.

Requested platforms:

  • Nimblr — not currently listed as an available awareness training platform. MSPs are working around it using the misconfigured service whitelist option.

  • Cyberhoot — needs to be added as a checkbox option. IPs: 54.240.125.36/32 and 54.240.125.37/32. Quarterly phishing training emails get flagged due to vendor branding in links.

Common ask: A standardized way to register awareness training platforms so that their simulation emails are recognized and handled appropriately — not flagged as phishing, brand impersonation, or other threats.

Status: Completed5 comments

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Comments5

  • Matt Sywulak

    Team•

    Jul 28

    @Iļja Šņitkovs if you have any examples from Numblr that have been delivered and you’re able to download the eml file and send to me matt@inky.com that would be greatly appreciated. But looking into this now.

  • Jarrod Winsor

    •

    Jul 20

    +1 for Cyberhoot Please

    • Matt Sywulak

      Team•

      Jul 28

      @Jarrod Winsor if you have any examples from Cyberhoot that have been delivered and you’re able to download the eml file and send to me matt@inky.com that would be greatly appreciated. But looking into this now.

  • Phil Ellis

    •

    Apr 11

    •

    Merged request

    •

    2 votes

    Cyberhoot Security Awareness Platform

    I would love to see Cyberhoot added to the Phishing Awareness Training Platform as a checkbox option, so we don't have to set exceptions on each client one by one.

    Cyberhoot uses: 54.240.125.36/32 and 54.240.125.37/32

    I’m finding that our clients are often getting the quarterly phishing training flagged because the link within the email has popular vendor branding elements included.

    They also use a traditional phish test, we don’t use this, but it uses some additional IP Addresses:
    23.20.251.170/32,52.7.191.238/32,52.6.6.155/32,18.213.175.22/32

    Here is their KB about it:
    CyberHoot's Email-Relay IP Addresses & Domains

  • Iļja Šņitkovs

    •

    Apr 11

    •

    Merged request

    •

    4 votes

    Nimblr - awareness training platform

    Hi!

    We can’t find Nimblr listed as an available awareness training platform. We are currently configuring it manually using the misconfigured service option in the whitelist and whitelisting links when we receive an email with a “phishing” link from Nimblr.

    Documentation for Nimblr whitelisting is available here:

    https://support.nimblrsecurity.com/whitelist-simulations-in-exchange-online